Question 1

What is Voxanne AI?

Accepted Answer

Voxanne AI is a Voice-as-a-Service (VaaS) platform that provides AI-powered voice receptionists for healthcare clinics and med spas. It answers calls 24/7, qualifies patients, books appointments, sends SMS confirmations, and syncs with Google Calendar — all autonomously.

Question 2

How much does Voxanne AI cost?

Accepted Answer

Voxanne AI uses simple pay-as-you-go pricing. Top up your wallet from $25 and get credits. Credits are deducted based on call duration. All features are included — no setup fees, no monthly subscriptions, no lock-in.

Question 3

Does Voxanne AI integrate with Google Calendar?

Accepted Answer

Yes. Voxanne AI integrates directly with Google Calendar for real-time availability checking and appointment booking. When a patient calls and requests an appointment, the AI checks your calendar for open slots, books the appointment, and creates a Google Calendar event — all during the phone call.

Question 4

Can Voxanne AI handle appointment bookings automatically?

Accepted Answer

Yes. Voxanne AI handles end-to-end appointment booking autonomously. It checks real-time availability, prevents double-bookings with database-level locking, books the appointment, sends an SMS confirmation to the patient, and syncs the event to your Google Calendar.

Question 5

Is Voxanne AI HIPAA compliant?

Accepted Answer

Yes. Voxanne AI implements PHI (Protected Health Information) redaction, GDPR-compliant data retention policies, row-level security for multi-tenant data isolation, and encrypted credential storage. The platform is designed for healthcare organizations with strict compliance requirements.

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