Question 1

What is Voxanne AI?

Accepted Answer

Voxanne AI is a Voice-as-a-Service (VaaS) platform that provides AI-powered voice receptionists for healthcare clinics and med spas. It answers calls 24/7, qualifies patients, books appointments, sends SMS confirmations, and syncs with Google Calendar — all autonomously.

Question 2

How much does Voxanne AI cost?

Accepted Answer

Voxanne AI uses simple pay-as-you-go pricing. Top up your wallet from $25 and get credits. Credits are deducted based on call duration. All features are included — no setup fees, no monthly subscriptions, no lock-in.

Question 3

Does Voxanne AI integrate with Google Calendar?

Accepted Answer

Yes. Voxanne AI integrates directly with Google Calendar for real-time availability checking and appointment booking. When a patient calls and requests an appointment, the AI checks your calendar for open slots, books the appointment, and creates a Google Calendar event — all during the phone call.

Question 4

Can Voxanne AI handle appointment bookings automatically?

Accepted Answer

Yes. Voxanne AI handles end-to-end appointment booking autonomously. It checks real-time availability, prevents double-bookings with database-level locking, books the appointment, sends an SMS confirmation to the patient, and syncs the event to your Google Calendar.

Question 5

Is Voxanne AI HIPAA compliant?

Accepted Answer

Yes. Voxanne AI implements PHI (Protected Health Information) redaction, GDPR-compliant data retention policies, row-level security for multi-tenant data isolation, and encrypted credential storage. The platform is designed for healthcare organizations with strict compliance requirements.

1. Answering Calls

2. Booking Appointments

3. HIPAA Compliance

4. SMS Confirmation

5. CRM Integration